Our experience and ideas for every Salesforce journey

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2 min read

Boost Fan & Member Engagement with Salesforce & Blackthorn

📈 Looking to boost your fan and member engagement at a sports club or association? 🚀 On a rainy Sydney...

Group picture of approximately 100 people standing/sitting together
3 min read

Melbourne Mega Meet Up – Community End of Year Event

As a Melbourne User Group Co-Leader and a part of the Skie team, I’m excited to bring you the highlights...

3 min read

Tailoring Your Salesforce Live Chat for Success

As a Salesforce consultant, I’ve been exposed to some key aspects to turn the customer experience chat into an organized...

man wearing glasses standing in front of Salesforce Towers Sydney, smiling
2 min read

Reimagining Services with AI at the Heart of Service Summit 🤖

I recently had the opportunity to attend the Heart of Service Summit hosted by Salesforce in the new Salesforce Tower...

2 min read

5 Vital Skills I’ve Mastered at Skie Solutions

1. Mastering Customer Communication   One of the most enlightening lessons I’ve learned at Skie Solutions is that hard work...

2 min read

Giving Back at Millen Farm

Our day started a little differently than usual, with the QLD crew meeting up at Millen Farm for a day...

3 min read

A Day of Giving Back: Our Team Volunteer Experience at CERES

Located by Merri Creek in Naarm (Melbourne) is CERES, a community garden and farm that shows the power of community...

2 min read

5 Reasons Why I Love My Job at Skie Solutions

Introduction: For nearly two years, I’ve had the privilege of being part of the Skie Solutions family—a Salesforce Consulting powerhouse....

2 min read

Salesforce Retiring Profiles: A Guide to Good Practices

Salesforce has announced that it will be retiring permissions on profiles in the Spring ’26 release. This means that all...

2 min read

Dreamforce Day 3

Day 3 got off to a smooth start, with coffee thanks to the Slack team in the Salesforce APAC Lounge....

2 min read

Dreamforce Day 2

Day 2 started with an 830am exam in the conference testing area. Perfect opportunity to attempt the AI Associate credential....

1 min read

Dreamforce Day 1

Day 1 started with a 730am breakfast at Salesforce Towers with other Community Group Leaders. (The cookies never taste as...